Privacy Policy
Updated: January 2026
Decagon Communications (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website and engage with our services.
Who We Are
Decagon Communications is the data user and data controller responsible for your personal data under Hong Kong’s Personal Data (Privacy) Ordinance (PDPO). Our contact details are:
Email: Info@DecagonCommunications.com
Information We Collect
We collect personal data that you provide directly to us, such as your name, contact details, and any other information submitted via forms, emails, or communications. We may also collect information automatically when you visit our website, including your IP address, browser type, device information, and browsing behavior (“Device Information”).
How We Use Your Data
We store the personal information you provide in a secure database in order to provide you with the information, products, and/or services you request and may be used to provide you with additional information about our services we believe may be of interest to you. The information is stored for a time period and in a manner relevant to responding to your request unless you request that it be removed. The information you provide will be shared with Decagon Communications employees, partners, and service providers to the extent necessary to administer our systems and/or accommodate your request.
For example, if you provide your name, mailing address, telephone and/or email address and request more information about Decagon Communications’ services, this information will be shared with appropriate Company personnel to fulfil your request. This information will not be shared with non- affiliated third parties without your consent.
Legal Basis for Processing
In accordance with the PDPO, we process your personal data based on:
- Your consent, where applicable
- The necessity to perform a contract with you or take steps at your request prior to entering into a contract
- Compliance with legal obligations
- Our legitimate interests in operating and improving our business, provided such interests are not overridden by your privacy rights
Disclosure of Personal Data
Your personal data may be shared with:
- Our trusted service providers who assist us in delivering our services (e.g., IT support, cloud storage, CRM systems)
- Regulatory or law enforcement authorities as required by law
- Other entities within the Decagon Communications group for business operations
We ensure that all third parties are obligated to maintain the confidentiality and security of your personal data and use it only for specified purposes.
International Transfers
Where necessary, your personal data may be transferred outside Hong Kong. We will ensure appropriate safeguards are in place to comply with the PDPO and applicable data protection laws.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve user experience and collect usage data. You can control cookie settings through your browser preferences. For more details, please refer to our Cookie Policy.
Your Rights
Under the PDPO, you have the right to:
- Request access to and correction of your personal data
- Request the cessation of use of your personal data or deletion of your personal data in certain circumstances
- Withdraw consent to processing where consent is the legal basis
- Object to processing where applicable
- Complain to the Privacy Commissioner for Personal Data if you believe your rights have been infringed
To exercise any of these rights or for any questions regarding this Privacy Policy, please contact us at Info@DecagonCommunications.com.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. Despite our efforts, no method of transmission over the internet or electronic storage is completely secure.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including complying with legal or regulatory obligations.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We encourage you to review this page periodically to stay informed of any changes.
Links to Other Websites
Our website may contain links to third-party websites. We do not control their content or privacy practices, and we recommend that you review their privacy policies.
Terms of Use
Updated: January 2026
Welcome to the Decagon Communications website (the “Site”). By accessing or using our Site, you agree to comply with and be bound by the following Terms of Use. If you do not agree to these terms, please do not use the Site.
Use of the Site
You may use the Site for lawful purposes only and in a manner that does not infringe the rights of or restrict or inhibit anyone else’s use and enjoyment of the Site. Prohibited behavior includes harassment, the transmission of obscene or offensive content, or the disruption of the normal flow of dialogue.
Intellectual Property
All content on the Site, including text, graphics, logos, images, and software, is the property of Decagon Communications or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without prior written consent.
User-Provided Content
If you submit any information to us via the Site, you grant Decagon Communications a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute such content for the purposes of providing its marketing and communications services.
You represent and warrant that you have the right to provide this information and that it does not violate any third party’s rights or applicable laws.
Limitation of Liability
To the fullest extent permitted by law, Decagon Communications excludes all liability for any loss or damage arising directly or indirectly from your use of the Site, including but not limited to loss of data, profits, or business interruption.
Links to Third-Party Websites
The Site may contain links to third-party websites. We do not endorse or control these websites and are not responsible for their content or practices. Your use of such sites is at your own risk.
Changes to Terms
We reserve the right to update or modify these Terms of Use at any time without prior notice. Your continued use of the Site after any changes constitutes your acceptance of the new Terms.
Governing Law and Jurisdiction
These Terms of Use are governed by and construed in accordance with the laws of Hong Kong. Any disputes arising from or related to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of Hong Kong.
Contact Us
If you need any clarification regarding these Terms of Use, please contact us at Info@DecagonCommunications.com.